Support

Complete client
satisfaction is
our #1 priority.
  • 97% of our clients rate our product support 4 out of 5 stars
  • 75% of our clients give our product support a perfect 5 out of 5 score
  • Average support-hold time is < 1 minute. Average response time is < 1 hour

Why Clients Give Us an “A” for Support

“It is always a pleasure talking with Messaging Architects Support.”

- Brian Bocian,
Concensus Consulting,
Cranberry Twp, PA

"It is always a pleasure talking with Messaging Architects Support. I never dread having to call the Messaging Architects Support Team like I do when I have to call support for other vendors or products."

Click here to find out what’s included in our  TechCare product support.

Call us Call our live tech support hotline.

Give Us Your Feedback 

Let us know what
you think about
our products and
technical support.

Give Us Your Feedback

Become a Beta Tester 

Help us to test
new features of our
products and you’ll
get a cool gift.

Become a Beta Tester

Additional Service Options

Prevent and solve problems faster by allowing our Services Team to assist you.
Whether you need occasional support or ongoing access to a dedicated support engineer. Whether you’re looking for on-site or remote assistance, we’ve got you covered. Our Services Team can assist you to keep your email server running at maximum efficiency, while ensuring compliant and risk-free operations.

Professional Services: A to Z management of your email risk management projects, including system and technical project design, strategic planning, training, and more.

Migration Services: Assistance from the experts in email migrations to help you dramatically reduce the time and cost associated with email platform migrations.

Email Consulting Services: Advice from industry experts, including infrastructure upgrades, eDiscovery assistance, data recovery, email audit, training and support, and email archiving best practices.

Email Policy Training: Learn how to define email policies to ensure regulatory compliance and proper email usage.


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