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Frequently Asked Questions

What lawsuits have occurred in my industry segment and what lessons were learned?

Early destruction of email is increasingly dangerous, as evidenced by recent lawsuits and legislation.

How long should my organization retain its electronic records?

Organizations need to re-examine their record destruction policies. Policies motivated by the desire to expunge records so they will not be available for future potential litigation should change. Courts can sense this motivation in a systematic destruction program, especially when the program applies to relatively young records.

What guidelines can my organization follow to mitigate the risks of email?

Given the present trends in the use of email records in court and investigations, here are a few guideposts for any organization to consider.

How can my organization introduce and enforce email usage policies?

If you do not already have an email policy in place, the following section provides some guidance to the steps you should take.

What should be included in an email policy?

Below, are two sample email policies that may help as a guide in writing your own e-policy. For help customizing an email policy for your organization, attend our two-day Email Policy Workshop.

What legislation applies to me?

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