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Formulating Retention Policies for Healthcare in Ontario

Healthcare organizations need to define formalized retention policies for electronic records and email documents. In many cases, there may already be records retention policies in place that should be modified to include electronic records. When defining an email retention policy, Ontario healthcare organizations should be aware of various driving factors, such as the Personal Health Information Protection Act (PHIPA) and the Freedom of Information and Protection Act (FIPPA).

This brief provides an overview of the following topics: 

  • Access to information
  • Legal discovery
  • Internal audits
  • Educating End Users

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