Why Your Company May Need a GroupWise Audit and Architectural Review
Last week, I was talking to one of our healthcare clients about upcoming plans for their messaging system and GWAudit, our company's new offering, came up. The client had some very specific questions about the scope of service – all of which are detailed in a comprehensive white paper on the website. While I strongly invite you to check it out, I thought I'd offer you a "CliffsNotes" alternative, as well.
The reality is, an actual company reached out to us and requested our help in evaluating their email environment, identifying the risks, and recommending a plan of action towards better risk management. The engagement was not only successful, but received very positive feedback from exec management. We thought we'd extend the service to more clients.
Here's how it works. The auditing methodology identifies 3 types of GroupWise risks based on the level of severity, the urgency to address them, and the IT effort required for an effective implementation: (a) Critical, (b) Important, and (c) To Be Considered.
Using standard analytics tools, such as ConsoleOne and GroupWise Monitor, our GroupWise experts investigate the company's collaboration ecosystem and look at:
- System architecture, fault tolerance & redundancy
- Message routing & delivery
- System security, configuration settings & patch and revision levels
- Retention and data management
- System maintenance, health and manageability
Depending on the results, they make recommendations for improvement through system consolidation and adoption of best practices in email management and risk mitigation. The goal is to help you become more efficient managing your business-critical email system and reduce its vulnerabilities.
Let's face it, new communications and social networking tools or not, email still reigns king. An Osterman Research survey from March 2010 found that on a typical day the average user sends 44 emails and receives 123 emails. For an organization of 1,500 users this means 64.9 million emails in one year. And it's your job to keep them coming and going.
We want to help you get the job done. That's how GWAudit came about. The best part is, you don't have to do the heavy lifting and in about a week you've got a clear plan where you should start first.
Interested? Get the details from our website or just send me an email.
– Roumiana Deltcheva
