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Latest Cases Impel Healthcare Institutions to Retain Records

Summary of Cases

  • Early destruction of e-mail stymied HealthSouth Board of Directors in its investigation of financial and Medicare fraud.
  • E-mail records fulfill part of a Board of Directors’ fiduciary duty to prevent Medicare and financial fraud in healthcare industry. (Caremark International case.)
  • Even a well-meaning public institution can be made to look like a villain if it fails to preserve e-mail records in a sexual harassment complaint. (Norwalk Community College case and University of Kansas Hospital Authority case.)
  • Courts are increasingly intolerant when an organization is unable to find e-mail records. The court may sanction both the organization and its lawyers. (Qualcomm case.)

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