Records Managers as Agents of Change
I mentioned yesterday that I am eagerly anticipating our first participation at the ARMA International Conference. I am sure I’ll learn a lot from the attendees; I am also curious to hear Ben Wright’s views on the roles of records managers as Agents of Change.
Ben has an original and somewhat provocative position on records retention. He argues that time-honored legal advice on records retention, especially email, doesn’t fare too well in court. Why? Because electronic records aren’t retained properly or for a sufficiently long period of time. But, there's hope. Ben considers records mangers as those "Agents of Change" who can be most effective in promoting the message that it’s time to manage email differently and change records retention policies.
The scheduling of our session on Saturday afternoon as part of the Industry Intelligence Track may turn out to be inconvenient for some attendees, so we’ve come up with a Plan B. Ben is offering highly personalized one-on-one or group discussions on this topic and surrounding issues at our booth all day Friday, October 16.
Do these questions resonate with you?
- Is it possible that organizations destroy email too quickly?
- Do organizations risk incurring great expenses recovering deleted emails?
- Do users truly understand and follow email retention policies in practice?
If so, do stop by to talk to us and share your views. It's a great opportunity to get personalized perspective that will help you out in both the court room and the server room.
If you aren’t attending this year’s ARMA International Conference, but would like the materials, send me an email or — even better — get involved in the discussion on Ben’s blog. The more we know, the stronger we are.
See you in Orlando or online!
– Roumiana Deltcheva
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