Best practices and lessons learned

Comtech EF Data: Case Study

Case Study: Comtech EF Data
Market-leading satellite communications company chooses M+Archive for its ability to handle eDiscovery requests for intellectual property, contracts, and email records in seconds

Case Study: Scotcall Case Study: Comtech EF Data

Case Study

Comtech EF Data: Case Study

Client Since: 2005
Number of Users: 1000
Product: M+Archive

Objective: Ability to handle discovery requests in a matter of seconds, keep an audit trail for every email message, and the ability to export to PST format.

Background

Based in Tempe, Arizona, Comtech EF Data develops and manufactures market-leading satellite communications products. The company’s products are utilized by commercial and government customers in over 160 countries to support their satellite-based communications infrastructure. Comtech EF Data is recognized as a technology innovator and has a reputation for product quality and reliability. The advanced technologies offered by the company’s products enable satellite bandwidth efficiencies and link optimization for their global customer base.

Comtech EF Data’s IT Department is located in their Tempe, AZ, headquarters. The IT team provides desktop, application and network support throughout their campus of buildings, and to staff and facilities in California, Maryland, Montreal, Beijing, Singapore, United Kingdom, India and multiple sales offices.

Solving the Problems of Email Management

Collaboration architecture:

email architecture


Corporate environment:

  • 1000 users
  • Global locations: Arizona, California, Maryland, Montreal, Beijing, Singapore, United Kingdom, India and multiple sales offices

Electronic records: (as of May 2009)

  • Data on live email system (GroupWise): 900GB
  • Data in the archive repository (M+Archive): 2 TB
  • Index: 1.17TB
  • Total number of records in their archives being indexed: 38,944,420
  • Sample search conducted with M+Archive: 82,125 results produced in 32-52 sec

Email retention mandate:

  • 5 years
  • 100% email and attachments are archived
  • Document types: PDF, Microsoft® Office (Excel, Word and PowerPoint), Cadence® OrCAD schematics, html

Benefits:

  • Significant time savings for IT department to support
    discovery requests
  • Searches can be exported to different media allowing the IT department to provide requested data in a controlled fashion, ensuring security for the archive

Overview

With M+Archive, Comtech is able to handle eDiscovery and internal audit requests quickly, efficiently, and cost effectively

Critical Requirements

  • Handle electronic discovery requests in a matter of seconds
  • Audit trail for every message: when it was received, archived, accessed, printed, etc.
  • Ability to export email archives to PST format – most frequently used by legal software

Outcome

"The best way to service my organization's legal needs and to maintain a competitive edge is to understand electronically stored information and to be able to apply ESI concepts to federal and state ediscovery rules. The M+Archive solution enables me to accomplish this quickly and in a cost effective manner."

Mark Hayward, Senior Systems Administrator

 


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