Reining in the Information Overload

Posted by Roumiana Deltcheva (March 15, 2010) | Tags : email risk management, eDiscovery, email management

Wow, time does fly! The Ides of March are here and it’s daylight savings time again.

2010 has been pretty hectic for us: product releases, live webinars, trade shows, best practices seminars, on-site client visits, business partnerships, not to mention juggling the growing ecosystem of social networking from LinkedIn to Facebook and Twitter. The information is as overwhelming as it is relentless...

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GroupWise Questions? Ask Morris the Magnificent.

Posted by Debbie Howlett (March 12, 2010) | Tags : GroupWise, expertise, Novell, Support, guru, Morris, questions

Still have questions about GroupWise that you want answered? Here’s another chance to ask. Back by popular demand, the second installment in our GroupWise Guru Series... introducing, Morris the Magnificent!

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Communication Breakdown Between IT and Legal Departments

Posted by Benjamin Wright (November 30, 2009) | Tags : backups, email management, policies, records management, archiving, legal discovery, eDiscovery, IT

EDiscovery law is full of cautionary tales about miscommunication between IT departments and legal departments. When it comes to electronic records management, lawyers and technical professionals have historically not spoken the same language.

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Our GroupWise Experts are Stumped!

Posted by Debbie Howlett (November 24, 2009) | Tags : GroupWise, expertise, gurus, Novell, Professional Services, contest

You asked and our GroupWise gurus answered, but now it’s time for us to deliver on our promise. Congratulations to Gene Homan (Stumper1934) of Minneapolis, Minnesota, for stumping our gurus.

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ePolicy Workshop Attracts Policy Stakeholders in the Enterprise

Posted by Benjamin Wright (November 23, 2009) | Tags : email management, policies, records management, archiving, legal discovery, eDiscovery

Setting an e-mail retention policy is hard work. Rarely in a larger enterprise does any single manager or any single department have the full expertise or authority to establish all of the policy. Good policy development requires input and deliberation from many stakeholders, such as the legal department, the IT department, the HR department, the audit department, the risk manager, the records department, and others. Each of these stakeholders will see the topic with a different set of risks and benefits in mind.

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